HData - Notice history

Experiencing minor outage

100% - uptime

Alerts - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Data Hub - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Gateway - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Library - Partial outage

99% - uptime
Dec 2025
Jan 2026
Feb 2026

Platform - Partial outage

99% - uptime
Dec 2025
Jan 2026
Feb 2026

Regulatory AI - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Website - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

Library Catalog Search Degradation
  • Resolved
    Resolved

    The OpenSearch clusters have now recovered, no errors have been detected for the last 18 minutes, and our QA team has confirmed that Library and Search are functioning normally. The issue is now resolved. Our apologies for any inconvenience caused.

  • Monitoring
    Monitoring

    The cluster is recovering, and 75% of shards are now assigned. Search functionality is steadily recovering, and error rates are dropping.

  • Identified
    Identified

    The team was made aware of a performance issue on our OpenSearch clusters, which is responsible for the search capabilities of many of our Catalog datasets. The issue has been identified and the team is working to resolve.

Book Reports Intermittently Failing to Download
  • Resolved
    Resolved

    This incident has been resolved. Our apologies for any inconvenience caused.

  • Update
    Update

    The team has implemented a mitigation for all affected sessions over the past 48 hours. Book reports are now downloading as expected. The team is continuing to implement the mitigation while we investigate a fix.

  • Identified
    Identified

    Our team has been notified that book reports are intermittently failing to download. The team has identified the source of the problem and is actively applying mitigations to resolve it while investigating paths to a more permanent fix.

Jan 2026

No notices reported this month

Dec 2025

No notices reported this month

Dec 2025 to Feb 2026

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