Notice history

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Resolved
May 09, 2025 at 3:13 AM
Resolved
May 09, 2025 at 3:13 AM
HData platform is now operational! This update was created by an automated monitoring service.
Investigating
May 09, 2025 at 3:12 AM
Investigating
May 09, 2025 at 3:12 AM
HData's platform cannot be accessed at the moment. This incident was created by an automated monitoring service.

Resolved
April 17, 2025 at 7:23 PM
Resolved
April 17, 2025 at 7:23 PM
The rollback completed, and testing shows that the incident is now resolved. Our apologies for any inconvenience caused.
Identified
April 17, 2025 at 7:01 PM
Identified
April 17, 2025 at 7:01 PM
The root cause was identified as a security library update in the recent deployment. It will take several hours to resolve going that route, so the team is proceeding with a rollback to resolve the issue.
Investigating
April 17, 2025 at 4:38 PM
Investigating
April 17, 2025 at 4:38 PM
User permissions are not associating correctly with Compliance usernames after a recent change. Many customers are unable to complete FERC filings as a result. The team is investigating the root cause.

Resolved
April 13, 2025 at 7:42 AM
Resolved
April 13, 2025 at 7:42 AM
HData platform is now operational after a workaround was deployed. Issue resolved.
Investigating
April 13, 2025 at 3:22 AM
Investigating
April 13, 2025 at 3:22 AM
HData's platform cannot be accessed at the moment. This incident was created by an automated monitoring service.
The incident is caused by a failure of our Customer Identity Access Management provider to propagate SSL certificate updates. The issue was escalated to the provider.

No notices reported this month

Mar 2025 to May 2025

HData - Notice history