HData - Notice history

Experiencing minor outage

100% - uptime

Alerts - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Data Hub - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Gateway - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Library - Partial outage

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Platform - Partial outage

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Regulatory AI - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Website - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

No notices reported this month

Jul 2025

Intermittent Platform Errors
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have found the root cause and implemented a fix. We are now monitoring the situation to ensure it is resolved.

  • Investigating
    Investigating

    Our monitoring detected an issue where we were returning HTTP 500s for a certain number of customers accessing our platform. We are investigating the issue.

Jun 2025

RegAI Pro Outage
  • Resolved
    Resolved

    Functionality has been restored as of 5:45 PM ET. Our apologies for any inconvenience caused.

  • Update
    Update

    Google is now estimating the time to restore functionality as less than 1 hour. We will report back the moment we detect service as restored.

  • Update
    Update

    Reg AI Pro is able to index some files now, but functionality is still impaired. We are continuing to monitor the situation and run tests after every update from Google or every 30 minutes, whichever comes first.

  • Update
    Update

    Reg AI Pro sessions are visible again. Documents previously indexed by our system are queryable, and Reg AI Pro will respond to questions about them. However, our indexing system remains affected by the GCP outage. Our team is continuing to monitor the situation.

  • Monitoring
    Monitoring

    Google Cloud Platform is making progress on the outage, and our systems are showing signs of recovery. Our QA team is running tests now to confirm the operation of our Reg AI Pro system.

  • Identified
    Identified

    An issue has been identified with RegAI Pro. The root cause is a widespread Google Cloud Platform outage. Our team is opening a call bridge with Google resources now, and we are monitoring the situation.

Jun 2025 to Aug 2025

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