Notice history

Aug 2025

Sep 2025

Oct 2025

Aug 2025

Sep 2025

Oct 2025

Aug 2025

Sep 2025

Oct 2025

Aug 2025

Sep 2025

Oct 2025

Aug 2025

Sep 2025

Oct 2025

Aug 2025

Sep 2025

Oct 2025

Aug 2025

Sep 2025

Oct 2025

Resolved
October 24, 2025 at 4:48 PM
Resolved
October 24, 2025 at 4:48 PM
The underlying issue has been resolved, and the AI indexing queue has fully caught up. The issue is now resolved.
Update
October 24, 2025 at 4:34 PM
Update
October 24, 2025 at 4:34 PM
The AI indexing queue is processing now. The latest ETA is 15 minutes until the queue clears. After that time, recent requests will process successfully at the typical speed. We are continuing to monitor the situation.
Monitoring
October 24, 2025 at 4:00 PM
Monitoring
October 24, 2025 at 4:00 PM
We have detected an issue with our Regulatory AI indexing process. A fix has been pushed and we are monitoring for resolution. Until resolved, any AI indexing is failing.

Resolved
October 20, 2025 at 3:12 PM
Resolved
October 20, 2025 at 3:12 PM
The latest error we recorded was at 10:39 AM ET. Our checks have been completed and we are no longer detecting any issues.
Update
October 20, 2025 at 2:42 PM
Update
October 20, 2025 at 2:42 PM
Our platform has mostly recovered, but AWS is still reporting elevated error rates in addition to continuing platform recovery. We are continuing to monitor the situation and have been running a platform-wide smoke test to ensure functionality is restored.
Monitoring
October 20, 2025 at 1:00 PM
Monitoring
October 20, 2025 at 1:00 PM
One of our platform infrastructure providers, AWS, began having issues early Monday morning in the us-east-1. We have detected intermittent issues within the HData platform until about 9:30 AM. Our platform is showing signs of recovery. We are running checks on our platform and monitoring progress.

No notices reported this month

No notices reported this month

Aug 2025 to Oct 2025

HData - Notice history