HData - Notice history

Experiencing minor outage

100% - uptime

Alerts - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Data Hub - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Gateway - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Library - Partial outage

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Platform - Partial outage

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Regulatory AI - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Website - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

No notices reported this month

Oct 2025

AI Indexing Impaired
  • Resolved
    Resolved

    The underlying issue has been resolved, and the AI indexing queue has fully caught up. The issue is now resolved.

  • Update
    Update

    The AI indexing queue is processing now. The latest ETA is 15 minutes until the queue clears. After that time, recent requests will process successfully at the typical speed. We are continuing to monitor the situation.

  • Monitoring
    Monitoring

    We have detected an issue with our Regulatory AI indexing process. A fix has been pushed and we are monitoring for resolution. Until resolved, any AI indexing is failing.

Platform Infrastructure Provider Outage
  • Resolved
    Resolved

    The latest error we recorded was at 10:39 AM ET. Our checks have been completed and we are no longer detecting any issues.

  • Update
    Update

    Our platform has mostly recovered, but AWS is still reporting elevated error rates in addition to continuing platform recovery. We are continuing to monitor the situation and have been running a platform-wide smoke test to ensure functionality is restored.

  • Monitoring
    Monitoring

    One of our platform infrastructure providers, AWS, began having issues early Monday morning in the us-east-1. We have detected intermittent issues within the HData platform until about 9:30 AM. Our platform is showing signs of recovery. We are running checks on our platform and monitoring progress.

Sep 2025

No notices reported this month

Sep 2025 to Nov 2025

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