HData - Notice history

All systems operational

99.97% uptime

Alerts - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Data Hub - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Gateway - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Library - Operational

99.89% uptime
Feb 2026
Mar 2026
Apr 2026

Platform - Operational

99.94% uptime
Feb 2026
Mar 2026
Apr 2026

Regulatory AI - Operational

99.97% uptime
Feb 2026
Mar 2026
Apr 2026

Website - Operational

100.0% uptime
Feb 2026
Mar 2026
Apr 2026

Notice history

View current status

Apr 2026

No notices reported this month

Mar 2026

Platform outage
ResolvedMajor outage1 minute
  • Resolved
    UTC
    Resolved

    HData platform is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    HData's platform cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2026

Library Catalog Search Degradation
ResolvedMajor outage2 hours 49 minutes
  • Resolved
    UTC
    Resolved

    The OpenSearch clusters have now recovered, no errors have been detected for the last 18 minutes, and our QA team has confirmed that Library and Search are functioning normally. The issue is now resolved. Our apologies for any inconvenience caused.

  • Monitoring
    UTC
    Monitoring

    The cluster is recovering, and 75% of shards are now assigned. Search functionality is steadily recovering, and error rates are dropping.

  • Identified
    UTC
    Identified

    The team was made aware of a performance issue on our OpenSearch clusters, which is responsible for the search capabilities of many of our Catalog datasets. The issue has been identified and the team is working to resolve.

Book Reports Intermittently Failing to Download
ResolvedPartial outage1 hour 46 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Our apologies for any inconvenience caused.

  • Update
    UTC
    Update

    The team has implemented a mitigation for all affected sessions over the past 48 hours. Book reports are now downloading as expected. The team is continuing to implement the mitigation while we investigate a fix.

  • Identified
    UTC
    Identified

    Our team has been notified that book reports are intermittently failing to download. The team has identified the source of the problem and is actively applying mitigations to resolve it while investigating paths to a more permanent fix.

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