HData - Intermittent Platform Errors – Incident details

All systems operational

Intermittent Platform Errors

Resolved
Major outage
Started 5 months agoLasted 21 minutes

Affected

Overall

Major outage from 6:10 PM to 6:23 PM, Operational from 6:23 PM to 6:31 PM

Platform

Major outage from 6:10 PM to 6:23 PM, Operational from 6:23 PM to 6:31 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have found the root cause and implemented a fix. We are now monitoring the situation to ensure it is resolved.

  • Investigating
    Investigating

    Our monitoring detected an issue where we were returning HTTP 500s for a certain number of customers accessing our platform. We are investigating the issue.