The rollback completed, and testing shows that the incident is now resolved. Our apologies for any inconvenience caused.
Identified
Identified
The root cause was identified as a security library update in the recent deployment. It will take several hours to resolve going that route, so the team is proceeding with a rollback to resolve the issue.
Investigating
Investigating
User permissions are not associating correctly with Compliance usernames after a recent change. Many customers are unable to complete FERC filings as a result. The team is investigating the root cause.