HData - Platform outage – Incident details

All systems operational

Platform outage

Resolved
Major outage
Started 9 months agoLasted about 4 hours

Affected

Overall

Major outage from 3:22 AM to 7:42 AM

Platform

Major outage from 3:22 AM to 7:42 AM

Updates
  • Resolved
    Resolved

    HData platform is now operational after a workaround was deployed. Issue resolved.

  • Investigating
    Investigating

    HData's platform cannot be accessed at the moment. This incident was created by an automated monitoring service.

    The incident is caused by a failure of our Customer Identity Access Management provider to propagate SSL certificate updates. The issue was escalated to the provider.