HData - Library Catalog Search Degradation – Incident details

All systems operational

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Library Catalog Search Degradation

ResolvedMajor outage2 hours 49 minutes

Affected

Overall

Major outage from 1:02 PM to 3:26 PM, Partial outage from 1:02 PM to 3:26 PM, Operational from 3:26 PM to 3:51 PM

Library

Major outage from 1:02 PM to 3:26 PM, Operational from 3:26 PM to 3:51 PM

Platform

Partial outage from 1:02 PM to 3:26 PM, Operational from 3:26 PM to 3:51 PM

  • ResolvedUTC

    The OpenSearch clusters have now recovered, no errors have been detected for the last 18 minutes, and our QA team has confirmed that Library and Search are functioning normally. The issue is now resolved. Our apologies for any inconvenience caused.

  • MonitoringUTC

    The cluster is recovering, and 75% of shards are now assigned. Search functionality is steadily recovering, and error rates are dropping.

  • IdentifiedUTC

    The team was made aware of a performance issue on our OpenSearch clusters, which is responsible for the search capabilities of many of our Catalog datasets. The issue has been identified and the team is working to resolve.