HData - Book Reports Intermittently Failing to Download – Incident details
Experiencing minor outage
Book Reports Intermittently Failing to Download
Resolved
Partial outage
Started 10 days agoLasted about 2 hours
Affected
Overall
Partial outage from 6:57 PM to 8:43 PM
Regulatory AI
Partial outage from 6:57 PM to 8:43 PM
Updates
Resolved
Resolved
This incident has been resolved. Our apologies for any inconvenience caused.
Update
Update
The team has implemented a mitigation for all affected sessions over the past 48 hours. Book reports are now downloading as expected. The team is continuing to implement the mitigation while we investigate a fix.
Identified
Identified
Our team has been notified that book reports are intermittently failing to download. The team has identified the source of the problem and is actively applying mitigations to resolve it while investigating paths to a more permanent fix.
