HData - AI Indexing Impaired – Incident details

AI Indexing Impaired

ResolvedMajor outage48 minutes

Affected

Overall

Major outage from 4:00 PM to 4:34 PM, Partial outage from 4:34 PM to 4:48 PM

Regulatory AI

Major outage from 4:00 PM to 4:34 PM, Partial outage from 4:34 PM to 4:48 PM

  • ResolvedUTC

    The underlying issue has been resolved, and the AI indexing queue has fully caught up. The issue is now resolved.

  • UpdateUTC

    The AI indexing queue is processing now. The latest ETA is 15 minutes until the queue clears. After that time, recent requests will process successfully at the typical speed. We are continuing to monitor the situation.

  • MonitoringUTC

    We have detected an issue with our Regulatory AI indexing process. A fix has been pushed and we are monitoring for resolution. Until resolved, any AI indexing is failing.