HData - Intermittent Platform Errors – Incident details

All systems operational

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Intermittent Platform Errors

ResolvedMajor outage21 minutes

Affected

Overall

Major outage from 6:10 PM to 6:23 PM, Operational from 6:23 PM to 6:31 PM

Platform

Major outage from 6:10 PM to 6:23 PM, Operational from 6:23 PM to 6:31 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have found the root cause and implemented a fix. We are now monitoring the situation to ensure it is resolved.

  • InvestigatingUTC

    Our monitoring detected an issue where we were returning HTTP 500s for a certain number of customers accessing our platform. We are investigating the issue.