Started over 1 year agoApril 17, 2025Lasted about 3 hoursApril 17, 20254:387:23 PMUTC
Updates
Resolved
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Resolved
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The rollback completed, and testing shows that the incident is now resolved. Our apologies for any inconvenience caused.
Identified
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Identified
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The root cause was identified as a security library update in the recent deployment. It will take several hours to resolve going that route, so the team is proceeding with a rollback to resolve the issue.
Investigating
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Investigating
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User permissions are not associating correctly with Compliance usernames after a recent change. Many customers are unable to complete FERC filings as a result. The team is investigating the root cause.
