HData - Platform outage – Incident details

Platform outage

ResolvedMajor outage4 hours 19 minutes

Affected

Overall

Major outage from 3:22 AM to 7:42 AM

Platform

Major outage from 3:22 AM to 7:42 AM

  • ResolvedUTC

    HData platform is now operational after a workaround was deployed. Issue resolved.

  • InvestigatingUTC

    HData's platform cannot be accessed at the moment. This incident was created by an automated monitoring service.

    The incident is caused by a failure of our Customer Identity Access Management provider to propagate SSL certificate updates. The issue was escalated to the provider.